CONTACT   |   TERMS   |   WHY BUY FROM US

Terms and Conditions

About Us

Frank Shaw (Bayonet) Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link at the top of the page.

Our Contact details: Frank Shaw (Bayonet) Limited
Unit C
Chancel Close
Gloucester
GL4 3SN

Phone: 01452 313051
Fax: 01452 500263
Email: Sales@frankshaw.co.uk
VAT GB 268 0221 17

Making a purchase

You maypurchase goods on this site for invoice and delivery worldwide.Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the basket. After you have finished your selection, click on 'your basket' and you will be asked for details we need to be able to complete the order. Delivery charges are based on the weight of your order and the delivery destination.

We accept card payment from Visa and Mastercard.

Although the system will send you an invoice as soon as payment is made this does not consititute a contract to supply. We say this to protect ourselves from mistakes that can happen e.g. a wrong price has been entered, the product is nolonger available, other circumstances that mean it is not possible or uneconomic for the order to be fulfilled.

Shipping

Goods will normally be despatched by Royal Mail Standard Parcel Service or a delivery service based on your location. Despatch will normally take place on the next working day or same day if you have requested next day delivery (UK Only, cut off times apply).

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. If you wish to cancel a refund will be sent to your card on notification

Tax and Security

VAT at 20% is added for all orders.

Credit Card information is not taken or stored on our website and is held by our 3rd party payment provider SagePay

Contact

If you need to contact us, please email us using the link on the store page, alternatively, you can call on 01452 313051 (International +44 1452 313051) or fax us on 01452 500263 or write to us at Unit C, Chancel Close, Gloucester, GL4 3SN, United Kingdom

Privacy Policy

Frank Shaw (Bayonet) Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you may be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

If the goods are faulty or damaged please e mail us with a description of the problem. We may request that you return the goods to us at your expense, which will be refunded on receipt after the claim has been verified. If you have ordered the incorrect item, you may return this to us at your expense and a refund will be issued less a 15% restocking and handling charge on receipt. We advise you to obtain a proof of despatch for your insurance purposes when sending returns to us.

Phone/Fax Numbers
  • +(44) 1452 313051
  • +(44) 1452 316088
Location Unit C, Chancel Close, Gloucester, GL4 3SN
Office Hours
  • Mon - Fri: 08:30AM to 17.30PM
  • Sat - Sun: CLOSED

Make Contact

Frank Shaw(Bayonet) Limited | Unit C | Chancel Close | Gloucester | GL4 3SN
Tel: 01452 313051 | Fax: 01452 500263 | Email: sales@frankshaw.co.uk